Lost and found for taxi rides.
TaxiWIS helps customers report lost items left inside a taxi, cab, airport transfer vehicle, hotel pickup vehicle, or scheduled transportation vehicle.
Left something in a vehicle?
TaxiWIS will make reasonable efforts to return lost items to customers when items are found in a vehicle after a ride. Customers are responsible for contacting us with the correct trip details, vehicle information, company name, pickup location, drop-off location, and item description.
Customers are responsible for shipping, mailing, delivery, or driver return costs if they want an item returned after leaving it in a vehicle.
Email lost item requests to [email protected]Customer Responsibility
Customers are responsible for checking the vehicle before exiting. TaxiWIS and the cab company are not responsible for verifying that every customer has all personal belongings before leaving the vehicle.
Check Before Exiting
Customers should check seats, floors, pockets, cup holders, door areas, luggage areas, and the back seat before leaving the vehicle.
Items Are Customer Responsibility
The customer is responsible for verifying they have all phones, wallets, bags, keys, documents, luggage, clothing, and personal belongings before exiting.
No Automatic Verification
The cab company is not responsible for verifying that every rider has all items before the customer exits the vehicle.
Report Quickly
If you believe you left something in a vehicle, contact TaxiWIS as soon as possible with accurate ride and vehicle information.
Returning Lost Items
If an item is found, TaxiWIS may help arrange return options. Any return method may require payment by the customer before the item is shipped, mailed, delivered, or driven back.
Shipping Or Mailing
Customers are responsible for any shipping, mailing, packaging, postage, tracking, or delivery costs required to return a lost item.
Driver Return Service
If you want a driver to bring the item back to you, the return may be charged based on the driver’s time, distance, location, and availability.
Pickup Arrangement
If available, an item pickup may be arranged after TaxiWIS confirms the item was found and provides instructions for recovery.
Information Needed For Lost & Found
When contacting TaxiWIS, include as much information as possible so we can identify the correct ride, vehicle, driver, or service provider.
Vehicle Number
Please provide the vehicle number, cab number, van number, SUV number, or any identifying vehicle information from the ride.
Company Name
Include the name of the company that provided the ride if the service was handled by a cab company, partner company, or transportation provider.
Trip Details
Provide the pickup address, drop-off address, ride date, approximate pickup time, destination, and passenger name used for the ride.
Item Description
Describe the lost item clearly, including brand, color, size, contents, case, bag, phone model, wallet type, or other identifying details.
Lost Item Process
TaxiWIS will review the information provided and attempt to identify the correct vehicle or ride. Lost item recovery is not guaranteed, but we will make reasonable efforts when accurate information is provided.
Step 1: Email Details
Email [email protected] with the ride details, vehicle number, company name, item description, and your contact information.
Step 2: Vehicle Review
TaxiWIS may contact the driver, check the vehicle information, or review the company that provided the service.
Step 3: Return Options
If the item is found, TaxiWIS may provide available return options. Customer payment may be required before return shipping or delivery.
Contact TaxiWIS Lost & Found.
Email your lost item report to [email protected]. Include the vehicle number, company name, trip date, pickup and drop-off locations, passenger name, and a clear description of the item.